Oditi Designs

Oditi Designs PRE PAID Gift Cards $200

$200

Prepaid gift cards by Oditi Designs are a superb gift.

You have searched high and low to find something as out of the ordinary, but now at Oditi Designs, you've found it!

The client receives Oditi Designs' Prepaid Gift Cards by email.  The email will contain instructions to redeem the value of the gift card at the checkout.

Our gift cards have no additional processing fees.

You can redeem the value of a gift card by entering its unique code at checkout. This code isn't case sensitive. A gift card holds a balance, which can be spent over more than one order. Gift card balances are applied to the total value of an order, which can include taxes and shipping.

If you have any other questions contact us using our Contact Form found here.

Q&A

How to send a Gift Card directly to someone as a gift

If you want to send the Gift Card directly to someone as a gift, the order needs to be completed with the gift recipient’s email, name and address.

  • Open cart
  • Add a special message to the Gift Card by selecting ‘Sending as a gift? Add a message here:’, it’s at the bottom of the screen
  • There’s a message ‘How can we help you?’, type your message and SAVE
  • Select CHECKOUT
  • if you need assistance or clarifications


    How can customers access gift cards which were misplaced or never received?

    Customers can click Resend gift cards from their order confirmation email. This link will only work if the order has been fulfilled.

    Can a gift card be used more than once?

    Yes, provided there is still a balance remaining on the card.

    Can more than one gift card be used towards a purchase?

    Yes. A customer can redeem another gift card during checkout.

    Can a gift card be used to buy a gift card?

    No, you can't use a gift card to buy another gift card.

    Can a gift card be used to pay for shipping and taxes?

    Yes, gift cards are applied to the final order total which includes shipping and taxes.

    Can gift cards be used in conjunction with a discount code?

    Yes, gift cards are a form of payment.

     

    Oditi Designs’ orders are shipped from our home studio in Sydney, Australia and we use Australia Post for all our parcels.

    COVID19 delivery impact
    At Oditi Designs, we are working closely with Australia Post to ensure we deliver orders on time whilst keeping everyone safe. 

    We thank you for your patience and sincerely apologise in advance for any inconvenience this may cause.

    Please allow a few more days of transit time than normal. 

    Dispatch 
    Ready to dispatch in 1–3 business days.


    Shipping cost
    Please refer to individual items. The size and weight of the item determine the shipping cost. 

    Approximate shipping cost start at:

    Cups & dolls $10

    Earrings & dishes $10

    Vases & planters $13.50

    FREE SHIPPING anywhere in Australia on orders $150 or over, not in conjunction with any other promotions.

    Shipping International

    We are shipping some products to New Zealand, Canada, USA, and the UK.

    If you live in a country we are not currently shipping to, send us a note and we can quote you on the price to ship to your country. Contact Form found here  

    Due to delays caused by Covid-19, we are using Australia Post Express Post service, to ensure that your package arrives within 2 weeks.

    Keep in mind that these timeframes are an estimate and we cannot guarantee that you will receive your package within 2 weeks.

    We thank you for your understanding and patience.

    Delivery timeframes
    Please ensure delivery details are correct and that you provide us with phone number to ensure there are no delays with your order.

    To view estimated Australian Delivery timeframes & updates on shipping to your specific State or Suburb, please go to the Australian Post website for further details. 

    Delivery times are only an estimate and are according to the Australia Post.

    Delivery times may also vary depending on whether your address is located regionally or in metropolitan areas.

    Tracking your order
    After placing an order, you will receive an email with shipping confirmation as well as your tracking number.

    If you do not receive an order confirmation email nor a tracking number, please contact us using our Contact Form found here and ensure you add your email address so we can contact you.

    For more information on your order status, you can track your order through the Australian Post website for further details

    Please rest assured, your order is on its way.

    We appreciate your patience when communicating with us, as we are doing our best to keep up with the additional demand and unprecedented conditions due to COVID19. 

    If you would like to contact us, you can use our Contact Form found here  and ensure you add your email address so we can contact you.


    Missed or re-deliveries

    If there is no one to receive the delivery or no special delivery instructions have been provided, carriers may contact you via email, mobile or card advising the parcel has been returned to the local depot. 

    This is the receiver’s responsibility to contact the local depot to arrange collection or schedule a new delivery date. 

    Incorrect delivery details
    Should delivery be attempted, and it fails due to insufficient address and/or contact details provided to us, your order will be returned to our studio.

    To have your order re-sent, you will be required to cover the additional shipping fee, so please ensure your address is entered correctly at checkout.

    This includes, but is not limited to specifying your unit/apartment number.
    All customers must enter a phone number upon checkout when prompted by the checkout system as this is the fastest way to contact you if we encounter any problems.

    Unfortunately, any order that does not contain a phone number is subject to delays.

    Packaging
    It is of utmost importance that your Oditi Designs' items are shipped and arrive safely at their new home.

    We pride ourselves in using sustainable packaging, and we use the most appropriate packaging to avoid any breakages.

    We use cardboard boxes when packing and shipping our products.

    Our packing filling is a biodegradable material made from corn starch known as peanuts, and they can be thrown into the compost bin.

    If you put the white peanut like shapes in the water, they will dissolve. Or you can keep them and reuse them.

    Some products might be wrapped in recyclable and degradable bubble wrap.

    All of our cardboard boxes are made from recycled materials.
     

    If you have any additional questions in regards to shipping, or if you have any special requests, please contact us using our Contact Form found here and make sure you add your email so we can contact you back. 

    Oditi Designs is a family business established in 2018. All products are handmade by artist and designers, Cecilia (mother), Samantha (Cecilia's daughter) and Cynthia (Cecilia's sister). Together they design and hand make each porcelain piece in Cecilia’s home studio in Sydney, Australia. 

    This multi-skilled team with backgrounds in Fine Arts and Marketing, design and create their prototypes, plaster moulds, porcelain slip, the digital artworks for all their products. No part of the ceramic making process is outsourced to third parties. Oditi Designs pride themselves on sourcing all their materials from local family businesses in Australia.

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